Privacy Policy

We collect and maintain personal information necessary to provide home care and in-home/community support services. This may include:

• Client Information — Name, contact details, health-related information, and service preferences.
• Employee Information — Name, contact details, job role, employment records, and credentials.
• Service Documentation — Visit records, care plans, and communication logs related to care services.

We use the information collected solely for the purpose of:

• Delivering home care and in-home/community support services.
• Scheduling and coordinating care visits.
• Communicating with clients, families, employees, and authorized representatives.
• Ensuring compliance with regulatory and legal requirements.

Absolute Care Residences (ACR) does not sell, rent, or share any personal information with third parties for marketing or commercial purposes. Personal information is only disclosed:

• As required by law, regulation, or legal process.
• To authorized government agencies for compliance with home care regulations.
• To employees and caregivers strictly on a need-to-know basis for service delivery.
• With the client's written consent, when applicable.

We take reasonable precautions to protect personal information from unauthorized access, disclosure, or misuse. Our security measures include:

• Secure storage of personal and medical information.
• Restricted access to client and employee records.
• Compliance with all applicable data protection laws.

Individuals have the right to:

• Request access to their personal information.
• Correct or update their information.
• Inquire about how their data is used and protected.

We may update this Privacy Policy periodically to reflect changes in regulations or our business practices. Any updates will be posted on our website, and continued use of our services indicates acceptance of the revised policy.